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Shannon K Luce

15715 W Perrydale Rd, Amity, OR 97101

(541) 760-6101

bacchus@onlinemac.com

Experience

Technical Editor/Writer, GE Interlogix, Corvallis, OR                                               10/00 – present

·    Wrote user, installation, and programming manuals for hardware and software products using Word and PageMaker. Information for manuals was obtained through interviews, research, and hands-on experience.

·    Created graphics, including line drawings and photographs, using Illustrator, Photoshop, and Visio.

·    Edited manuals, specification sheets, marketing material, and product labels for content, spelling, grammar, and consistency.

·    Created and maintained templates for various manuals using Word. Templates incorporated Word features such as macros, styles, and auto text.

·    Created and maintained the technical communication department’s How to Create a Manual document, style guide, glossary, and abbreviations and acronyms list. Developed department style and usage standards.

·    Created and maintained the GE Interlogix technical communication website using FrontPage and HTML. The website is a reference for an international audience.

·    Troubleshot Word for the technical communication department and other GE Interlogix employees.

Technical Editor/Writer, Research Triangle Institute, Research Triangle Park, NC            5/99 – 10/00

·    Edited and wrote scientific and technical reports, proposals, journal articles, information sheets, and marketing material for clients, including EPA, CDC, the Army Research Office, chemists, and physicists.

·    Coordinated proposals from request for proposal to delivery. Responsibilities included editing and writing, creating timelines, organizing redline meetings, checking proofs, and delivering hard copies.

·    Coordinated aspects of document production such as typesetting, word processing, and production of illustrations and photographs.

·    Editor of rti This Week, the company newsletter.

Assistant Editor, Tobacco Reporter Magazine, Raleigh, NC                                           8/98 – 5/99

·    Wrote articles based on information obtained through interviews and research.

·    Edited and rewrote articles contributed from the United States, Europe, South America, and Asia.

·    Created product descriptions from news releases and promotional text for the New Products section.

·    Designed page layouts.

English Teacher, Institute of Foreign Languages, Changwon, South Korea                         8/96 – 7/97

·    Taught conversational and grammatical English to adults and children.

·    Developed lesson plans based on students’ skill levels.

·    Created teaching aids, including role-playing scenarios, tests and quizzes, games, and puzzles.

Copy Editor, SpecComm International, Raleigh, NC                                                      1/95 – 8/98

·    Edited copy of 10 publications, including international trade journals, scientific journals, and consumer magazines, for style, grammar, punctuation, and consistency.

·    Wrote headlines and decks.

·    Designed page layouts.

·    Researched facts and figures.

Software/
Skills

·    Microsoft: Word, FrontPage, Excel, Visio, Access, PowerPoint

·    Adobe: Illustrator, Photoshop, PageMaker, Acrobat

·    HTML, RoboHelp

Education

·    Professional Writer’s Certificate, North Carolina State University, Raleigh, NC, 1998

·    B.S., Animal Science, University of Kentucky, Lexington, KY, 1991

·    New Horizons computer classes, including Word, Illustrator, Photoshop, and PageMaker

Affiliations

·    Society for Technical Communication, member

·    Equitopia, therapeutic riding program, steering committee member